FREQUENTLY ASKED QUESTIONS

You ask. We answer.
We've put together a list of frequently asked questions and answers that might be helpful to you. If you do not find what you are looking for, contact us and we will respond to your query as soon as possible.
You can subscribe to our Newsletter, where we will keep you informed about our future projects and tell you about our activities. Our campaigns, once organized, will be published here on the website in the “projects” section, so that everyone can find out . In addition, you can contact us and directly consult those details that interest you most; we try to have a complete report after each campaign, this helps us improve our services for those that come after.
We are working to obtain the necessary permits to be able to issue donation certificates. When the time comes, of course, you can deduct it from your taxes. Meanwhile, all donations are made in a personal capacity.
National donations are received in the name of Luis Bustamante, founder and medical director, remember to verify the name when confirming any transaction. International donations are mostly also received in the name of Luis Bustamante, but sometimes in the name of one of our collaborators in different regions. If you have any questions about whether the account or donation method that you have been offered is legitimate or not, contact us and we will guide you.
You can use any of our methods according to your preference, everything comes to us. If you live in Peru, a transference to any of our accounts, Yape or Plin are excellent options, your donation will be direct and we will avoid unnecessary commissions. If you live abroad you can use our form to donate with any card, you can also make deposits, use our GoFundMe, transfer through Zelle for US accounts, use Paypal or Global66; we will have some commissions to pay but don't worry, it is part of the process to allow more people to help us. If you prefer to make a recurring donation in the form of a monthly membership, you can join our community of supporters through PayPal or Patreon, as it will allow you to debit a pre-selected amount every month that you can cancel at any time if you change your mind.
Depending on where you are and the amount of donations, we can coordinate the place and method of delivery, just contact us in advance telling us your intentions to make the donation, where you are and what you have to donate. It would be ideal if you have an inventory of what you will deliver to us, that way we can pre-classify and address them correctly.
As long as it is in good condition, everything a person could need qualifies. Donations of medicines or medical supplies are particularly useful to us, please check the expiration date before donating them. Clothing, shoes, blankets, and other means of shelter and protection in good condition are also excellent options. Personal care items and supplies are also key, such as toiletries, cleaning supplies and similar items.
Your help is already very valuable to us, what we need is your desire to help and your commitment to make the best effort; Just contact us and tell us how you can help and we will offer the best volunteer opportunity for you, there are many ways to help! Keep in mind that depending on our campaign locations you may need to contribute with your transportation and accommodations, but it is not always necessary. In addition, we have a volunteer kit with many useful things for work days and the cost of which also serves as a donation for the project, but purchasing it is completely optional.
No. Although the support of doctors is essential, during a campaign we also need other health professionals such as nurses, nurse assistants, pharmacy technicians, psychology, nutrition, etc. Anyone willing to help can also accompany us, there is a lot of work to do outside of the medical part and many hands are necessary. And if you are a student and are willing to put your shoulder to work, keep in mind that it is not only an opportunity to help but also a great opportunity to learn and add volunteer time to your CV.
Just by sharing and being our promoter among your family and friends you already help us a lot. If you can't come with us on a campaign, but you want to actively help in the project and you have skills in a particular area, please contact us because there is a lot of work that you could assist us with remotely. Also remember that donating or helping us in obtaining donations is a very concrete and effective way to help.
Like any organization, we have permanent positions that are necessary to manage logistics, accounting, communications, project management, administration and everything that allows us to function properly and continuously. If you want to work with us or can assist us as a volunteer in any area, please contact us and we will tell you if there is a position for you.